Easy Returns

  • All returns will be refunded via store credit in the form of an E-Gift Card code.*
  • You will be responsible for covering the shipping costs to return your item(s).

  • Items must be sent back within 30 days of the delivery date.

  • Items must be unworn, unwashed, and have original tags attached with original packaging.
  • Items must be free of stains, makeup, deodorant, or wear.
  • All items on sale aren't eligible for returns.

  • Please allow 3-5 business days for us to process your return once it is received by our Distribution Center.

  • HOODSTORE is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

 

*INTERNATIONAL ORDERS WITH FREE SHIPPING : WE ARE OFFERING FREE SHIPPING, BUT WE ARE PAYING DHL TO SHIP YOUR ORDERS. A RESTOCKING FEE OF 18$ MIGHT BE DEDUCTED FROM YOUR ORDER AT THE TIME OF YOUR EXCHANGE USING YOUR E-GIFT CARD CODE.

 

Prior to exchanging the item(s): 

Prior to sending the item(s) please contact us via the contact form to get a confirmation to return your product.

You can also reach us by e-mail : info@hoodstore.com